Cookie Notice

Please read this cookie notice carefully as it contains important information on who we are and how we use cookies on our website.

This notice should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

  1. Who we are

  2. Our website

  3. What is a Cookie?

  4. Types of Cookies

  5. Consent to use cookies and changing settings

  6. Our use of cookies

  7. How to contact us

  8. Changes to this document

Who we are

This website is operated by Will Aid. Will Aid is a partnership between nine charities who work together and offer an annual fundraising campaign.

Our website

This cookie notice relates to your use of our website.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

What is a Cookie?

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

Types of Cookies

We may use the following types of cookies:

Type Detail
Strictly necessary cookies

These are cookies that are required for the operation of our website and are essential for the website to function properly and cannot be disabled without severely affecting the usability of the Website. The law does not require us to ask consent to use these cookies and they will always be placed when you use this website.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Any Personal Data that these cookies collect is anonymised before being used for any other purpose, so we don’t keep records of your data or track you personally or monitor how you browse on other websites.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose

Social Media Cookies

We also use cookies from social media platforms like Facebook and Twitter to allow you to share information via your timeline or by liking or sharing content.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested and the operation of our website.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can also view and manage the advertising cookies placed on your device by visiting Your Online Choices here.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Our use of cookies

The table below provides more information about the cookies we use and why:

The cookies we use Name Purpose Whether a cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
Stripe payment gateway

__stripe_sid, __stripe_mid

Stripe is used by our website for making credit card payments such as donations. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.

Yes, this is an essential cookie that enables us to take credit and debit card payments via our website, we will therefore not request your consent before placing this cookie.

Google Analytics (google.com)

_ga, _gid, _gat_gtag_UA_17664549_1

This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. They will remain on your computer for between 1 day to 2 years, unless your clear your local cache.

These cookies collect information in an anonymous form including: the number of visitors to the website, where visitors have come to the website from and the pages they visited. For more information about the information gathered using Google Analytics please visit their Privacy Policy page.

No, this is performance cookie that helps us to optimise our service to you, we will therefore request your consent before placing this cookie

Olark live chat

hblid, wcsid, olfsk, _okdetect, _okbk, _ok, _oklv, _okla, _okgid, _okac, _okck

This is a live chat system provided by Olark, it uses cookies to help it manage each chat session.

These cookies collect information in an anonymous form including: broswer and device specification data and general session/ state data. For more information about the information gathered using Olark please visit their Privacy Policy page.

No, this is performance cookie that helps us to optimise our service to you, we will therefore request your consent before placing this cookie

LinkedIn Advertising

Lang, bcookie, BizolD, UserMatchHistory, lidc

Used by the social networking service, LinkedIn, for tracking the use of embedded services such as advertising to LinkedIn members.

LinkedIn Insight Tag is the code we place on our Site. You can learn more on the technology by visiting their website.

No, this is an performance cookie that helps us to market our services to a wider audience, we will therefore request your consent before placing this cookie

Facebook Advertising

_fbp

Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers. You can learn more on the technology by visiting their website.

No, this is an performance cookie that helps us to market our services to a wider audience, we will therefore request your consent before placing this cookie

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us if you have any questions about this cookie notice or the information, we hold about you.

If you wish to contact us, please send an email to [email protected] or write to us at:

Campaign Director, Will Aid, The Print House, 18-22 Ashwin Street, London, E8 3DL.

We have a “Contact Us” section on our website: https://www.willaid.org.uk/contact

Changes to this document

We keep this document under regular review to make sure it is up to date and accurate. We encourage you to review this page regularly to identify any updates or changes to our cookie notice.